PRIVACY POLICY

Last Updated: 10/2025

Who we are

Welcome to Enchanted Holiday Home.
We are dedicated to creating extraordinary seasonal experiences while respecting your privacy and protecting your personal information. This Privacy Policy explains how Enchanted Holiday Home (“we,” “our,” or “us”) collects, uses, and safeguards your data when you visit our website (www.enchantedholidayhome.com) or engage with our services.

By using our website or providing your information, you agree to the practices described in this policy. If you have any questions, please contact us at vanthony@enchantedholidayhome.com or 720-575-8795.

1. Information We Collect

We may collect personal and non-personal information in several ways, including when you fill out online forms, submit an application, or interact with our website.

Personal Information:

Name
Email address
Phone number
Address or project location (if provided during consultation)
Payment information (for service transactions)

Non-Personal Information:

Browser type and version
Device type and operating system
IP address and general location data
Usage data, such as pages visited and time spent on the site

2. How We Use Your Information

We may use the information we collect for the following purposes:

To provide, manage, and personalize our services
To communicate with you regarding your inquiries, bookings, or applications
To process payments and manage service requests
To improve our website, offerings, and client experience
To notify you about updates, promotions, or seasonal offerings (with your consent)
To comply with legal obligations and prevent fraudulent activity

3. How We Use Collected Information

We may collect and use your personal information for the following purposes:

To provide and maintain our services
To notify you of changes to our services
To allow participation in interactive features
To provide customer support
To analyze and improve website performance
To detect, prevent, and address technical issues

4. Cookies

Our website uses cookies to enhance your experience. Cookies are small text files stored on your device that help improve site functionality and efficiency.

Comments: If you leave a comment, you may opt-in to saving your name, email, and website in cookies for convenience. These cookies last for one year.
Login: Temporary cookies determine if your browser accepts cookies. Login cookies persist for two days, or two weeks if “Remember Me” is selected.
Editing Content: Additional cookies may be stored when you edit or publish content.

Managing Cookies: You can set your browser to refuse cookies or alert you when cookies are being sent. Note that some parts of the website may not function properly if cookies are disabled.

5. Embedded Content from Other Websites

Our website may include embedded content (e.g., videos, images, or articles). Embedded content from other websites behaves as if you visited those sites directly. These sites may collect data, use cookies, or track your interactions according to their own privacy policies.ntent

6. Data Sharing

We do not sell, trade, or rent your personal information. However, we may share information in limited cases, such as:

With trusted service providers assisting in operating our business (e.g., payment processors, email delivery systems)
When required by law or to protect our rights and property
To fulfill a service request initiated by you

All third-party partners are required to handle your data securely and in compliance with applicable privacy laws.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.

8. Your Rights

You have the right to:

Request access to your personal information
Correct or update inaccurate data
Request deletion of your personal information (except where retention is required by law)
Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at vanthony@enchantedholidayhome.com

9. Data Security

We adopt industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. This includes secure data collection, storage, and processing practices.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this page occasionally to stay informed.

11. Where Your Data is Sent

Visitor comments may be checked through an automated spam detection service.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us:

Enchanted Holiday Home

Email: vanthony@enchantedholidayhome.com

Phone: 720-575-8795

Website: www.enchantedholidayhome.com