Terms & Conditions

Last Updated: 10/2025

Who we are

Welcome to Enchanted Holiday Home.
These Terms & Conditions (“Terms”) govern your use of our website (www.enchantedholidayhome.com) and any services, consultations, or digital materials provided by Enchanted Holiday Home (“we,” “our,” or “us”).

By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree, please do not use our site or services.

1. Our Services

Enchanted Holiday Home provides premium holiday décor and design services for private residences, luxury properties, and exclusive venues.
All services are subject to availability and may vary based on project scope, timing, and location.

We reserve the right to modify, enhance, or discontinue any aspect of our services at any time without prior notice.

2. Client Responsibilities

To ensure a seamless and successful installation, clients are responsible for:

Providing accurate and complete information when booking services or filling out an application form.
Ensuring access to the property at the scheduled time of service.
Informing us of any restrictions, HOA regulations, or building access requirements that may affect installation or removal.
Making timely payments according to agreed-upon invoices or contracts.

Failure to meet these responsibilities may result in delays, additional fees, or cancellation of service.

3. Quotes, Deposits & Payments

All quotes are valid for 30 days from the date issued.
A non-refundable deposit may be required to secure your booking or custom design.
Final payment is typically due upon project completion unless otherwise stated in your service agreement.
Accepted payment methods include credit/debit cards, ACH, or other approved options listed on your invoice.

Late or failed payments may result in service suspension or additional fees.

4. Cancellations & Rescheduling

We understand that plans may change. To accommodate all clients fairly:

Cancellations must be made at least 14 days prior to your scheduled installation date to avoid forfeiture of your deposit.
Rescheduling requests will be honored based on availability.
Weather or safety-related delays will be rescheduled at no additional cost.

In the event of unforeseen circumstances (e.g., natural disasters, illness, supply shortages), Enchanted Holiday Home reserves the right to reschedule, modify, or cancel services at our discretion.

5. Property Access & Liability

Clients are responsible for ensuring that their property is safe and accessible for installation and removal.
Enchanted Holiday Home is not liable for:

Pre-existing damage to property or décor.
Items moved or adjusted during setup.
Damages caused by environmental factors (e.g., weather, pests, or power issues).

Our team will always exercise the highest level of professionalism and care when handling your property.

6. Indemnification

You agree to indemnify and hold harmless Enchanted Holiday Home, its owners, employees, contractors, and affiliates from any claims, losses, or damages resulting from your violation of these Terms or misuse of our services.

7. Changes to These Terms

We may update or modify these Terms from time to time. The “Last Updated” date at the top of this page reflects the most recent revision.
Your continued use of our website or services after any updates indicates your acceptance of the revised Terms.

8. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the State of Colorado, without regard to conflict of law provisions.

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12. Contact Us

If you have any questions, concerns, or requests regarding Terms & Conditions, please contact us:

Enchanted Holiday Home

Email: vanthony@enchantedholidayhome.com

Phone: 720-575-8795

Website: www.enchantedholidayhome.com